FAQ

Frequently Asked Questions

How long does shipping take?

4-6 days

Do you offer free shipping?

Yes, we offer free shipping on all orders, no shipping costs are added at checkout.

What is your return policy?

We offer a 14 day return policy. Have a look at our full Refund Policy for details.

Where are you based?

We are a Netherland based online store, Coolsedwarsttraat 43, Rotterdam.

How do i contact customer service?

You can reach us at shopwithamuii@gmail.com or +31619673071 or use the contact form on our Contact page.

Do your lamps require wiring or intsallation?

No, our rechargeable LED wall lamps are corless and mount in seconds, no wiring needed.

How do i charge the lamp?

It charges via USB-C and can be powered by a power bank, laptop or USB socket. Battery capacity is 2000mAh with a 3-3,5 hour charge time.

What payment methods do you accept?

We accept American Express, Apple Pay, Google Pay, Maestro Mastercard, Paypal, Shop pay, Union Pay and Visa.